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Emergency Medical Services Authority

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    My CA  
 EMSA #103
EMS SYSTEM GUIDELINES Part III:
EMS SYSTEM PLANNING GUIDELINES

June 1994
EMSA #103
Second Edition


Prepared by:

Richard A. Narad, DPA
California State University, Chico

Northern California EMS, Inc.

Laura J. Venegas
EMS Systems Planner
California EMS Authority

Maureen McNeil
Chief, EMS Division
California EMS Authority

JaNee Taylor
Support Staff

California EMS Authority

~

Joseph E. Morales, M.D., MPA
Director
California EMS Authority

Sandra R. Smoley, R.N.
Secretary
Health and Welfare Agency

Pete Wilson
Governor

Table of Contents

LIST OF ACRONYMS

INTRODUCTION

1. PLANNING TECHNIQUES

2. EMS PLAN FORMAT AND CONTENTS

3. ANNUAL WORK PLAN FORMAT AND CONTENTS

4. DATA SYSTEM EVALUATION

TABLES

APPENDICES

This document was prepared through a contract with Northern California EMS, Inc., and State EMS Authority, Prevention 2000 Block Grant, Contract #1058.

LIST OF ACRONYMS

ADA - Average Daily Attendance

ALS - Advanced Life Support

ARN - Authorized Registered Nurse (also see MICN)

BLS - Basic Life Support

CISD - Critical Incident Stress Debriefing

CCP - Casualty Collection Point

CPR - Cardio-Pulmonary Resuscitation

DMAT - Disaster Medical Assistance Team

DMS - Disaster Medical Services

EMD - Emergency Medical Dispatcher

EMS - Emergency Medical Services

EMSA - Emergency Medical Services Authority

EMT-I - Emergency Medical Technician-I

EMT-ID - EMT-I Defibrillation

EMT-II - Emergency Medical Technician-II

EMT-P - Emergency Medical Technician-Paramedic

EOA - Exclusive Operating Area

FY - Fiscal Year

H&SC - Health and Safety Code

HazMat - Hazardous Materials

ICS - Incident Command System

ICU - Intensive Care Unit

JTPA - Job Training Partnership Act

LALS - Limited Advanced Life Support

LEMSA - Local Emergency Medical Services Agency

MCI - Multi-Casualty Incident

MICN - Mobile Intensive Care Nurse (also see ARN)

OASIS - Operational Area Satellite Information System

OES - Office of Emergency Services

OTS - Office of Traffic Safety

PHHS - Preventive Health and Health Services [Block Grant]

PLN - Prehospital Liaison Nurse

PSAP - Public Service Answering Point

QA - Quality Assurance

QI - Quality Improvement

RACES - Radio Amateur Civil Emergency Service

RDMHC- Regional Disaster Medical/Health Coordinator

SB - Senate Bill

SEMS - Standardized Emergency Management System

TNC - Trauma Nurse Coordinator

INTRODUCTION

The EMS System Planning Guidelines are Part III of the California Emergency Medical Services (EMS) Authority's EMS System Guidelines. Part I, EMS Systems Standards and Guidelines, identifies minimum standards and recommended goals for local EMS systems. Part II, Implementation Resource, is intended to provide additional information and assistance to local EMS agencies in planning and developing their systems.

These Planning Guidelines define the specific required contents and format of the local EMS plans required by Section 1797.250, et seq. of the Health and Safety Code (H&SC). They also provide mechanisms to:

  • Incorporate the specific standards and guidelines from Part I into local system development activities;
  • Conduct structural system evaluation and quality assurance processes on the local and state levels; and

  • Prioritize local system funding needs.

1. PLANNING TECHNIQUES

A. SYSTEM PLANNING

One of the primary tasks of local EMS agencies is development of an EMS system plan. Section 1797.254 of the H&SC calls for each Local Emergency Medical Services Agency (LEMSA) to submit an EMS plan annually to the EMS Authority. The purpose of the plan, however, is more than to merely meet the requirement of the law. The plan should also:

  • Provide a framework for the planning and implementation of LEMSA;

  • Demonstrate that LEMSA meets minimum state standards;

  • Demonstrate that LEMSA complies with various state laws and regulations;

  • Demonstrate that LEMSA is planning, implementing, and evaluating a system which provides well managed, patient-oriented emergency health care, taking into consideration the coordination of resources with neighboring EMS systems;

  • Be a useful tool to LEMSA in development of long-range goals and annual workplans; and

  • Be the primary mechanism to collect system information to avoid duplication and streamline the information collection process.

The plan should set overall goals for the optimal EMS system. It should identify the financial, technical, and political opportunities that would facilitate attaining an optimal EMS system as well as constraints which prevent the system from attaining this optimum. Based on these goals, constraints, and opportunities, attainable objectives can be established. The plan should identify the resources which are needed for system development, establish annual and long-range work plans for achieving the objectives, and determine the roles and responsibilities of system participants.

B. PLANNING PROCESS

Emergency Medical Services system planning begins with the question "What need will the system meet?" The answer to this question establishes the overall goals of the system. The goals identify the targets of the system, such as patients within the clinical target groups. The system's boundaries are defined in this initial step.

The second step of the planning process is to define the optimal system. The planner answers the question "If I could start this system totally from scratch, without any limitations or constraints caused by past practices or decisions, how would I design it?" This approach allows the planner to consider the optimal system prior to determining limiting factors. The optimal system is based on national, state, and local standards for emergency medical care and operations, legal minimums, and demands which are placed on the system through the public policy arena.

After determining the optimal system, the planner can then look at the environment in which the system operates. At this stage, system opportunities, (e.g. legal, financial, political, technological) and system constraints can be identified. The result is the system design: the optimal system which is realistically possible, given the opportunities and constraints which are present.

The existing system is then examined and compared to the system design. Problem areas are identified and objectives are developed for overcoming these problems. With consideration of the resources which are available for system development, the objectives are prioritized into immediate and long-range. The result becomes part of the annual workplan for the agency.

For each system need, an objective should be stated which explains what the need is and how it will be met. All areas in which the current system does not meet the system design should be identified. A timeline for meeting each objective should also be identified. A flow chart depicting the inputs, processes, and outputs of the planning process is on the following page.

In planning, the process is often more important than the resulting document. The plan can be a tool to focus attention on system needs and to involve appropriate parties--both provider (e.g. emergency medical care committees, public safety agencies, hospitals, ambulance services, professional associations, and managed care providers) and consumer (e.g. Area Agency on Aging & elected officials)--in the system. The value of an open planning process should be self-evident.

2. EMS PLAN FORMAT AND CONTENTS

EMS plans will include a combination of:

  • Narrative descriptions of the system's compliance with the state's EMS Systems Standards and Guidelines,
  • Specific numbers describing the system's resources and operations, and
  • Directories, identifying specific resources available within the system.

The EMS Plan is intended to be both a workplan and a long-range plan. A full plan is required every five years (although some agencies may elect to submit a revised plan more often). In each year following the development of the EMS Plan, an annual workplan shall be submitted, providing updated information on the status of the system and the EMS agency's progress in meeting its long-range plans.

Plans should be submitted in loose leaf format, permitting updating of sections which have been changed. The initial five-year plan is due by March 1, 1995. The annual updates are due

October 1 of each year, beginning with 1996. The five-year plan should include the following sections:

SECTION 1. Executive Summary

This section provides a brief overview of the plan. It should identify the major needs which have been found and an abstract of the proposed program solutions.

SECTION 2. Assessment of System

This section provides a specific evaluation of how the system currently meets the state's EMS Systems Standards and Guidelines. It identifies system needs and provides a mechanism for planning of activities necessary to comply with the state standards.

The section should begin with the Summary Table (Table 1). Then, for each standard identified beginning on page 12 of Part I of the EMS System Standards and Guidelines:

  • Describe the current status of the system as it relates to the individual standard;
  • Describe efforts to coordinate resources and/or services with other EMS agencies, (only required for those standards on Table 1 identified with an asterisk);

  • If the minimum is not met, provide a "needs statement";
  • Provide specific objective(s) for meeting the minimum standard or upgradingtoward the recommended guideline; and
  • Assign each objective to either the Annual Workplan or the Long-Range Plan.

The format for the aforementioned assessment of each standard, along with a completed example, is provided in Appendix 1.

SECTION 3. System Resources and Operations

This section describes the resources available within the EMS system and provides certain indicators of system operation. The checklist and fill-in-the-blank formats replace much of what was provided by narrative in previous years. These items are subject to an annual update and should be provided on Tables 2 to 7. The table included in Table 2 replaces the current process of collecting this information through a separate salary survey.

SECTION 4. Resource Directories

This section identifies specific resources within the system. These items are subject to an annual update and should be provided on Tables 8 to 11b. These tables are not intended to duplicate information currently collected at the EMSA. They will become the new mechanism for updating existing lists and data bases (e.g. Provider List, Approved Prehospital Care Training Programs, Designated Trauma Centers in California, and disaster information listings.)

SECTION 5. Description of Plan Development Process

This section consists of a narrative description of the process of developing the plan. It should demonstrate that interested parties, both provider and consumer, had an opportunity to provide input on the plan and that the plan was approved by the appropriate governing body.

Include a resolution adopting the plan from the EMS agency's governing body.

SECTION 6. Annex

In this section, agencies which have elected to develop a trauma care system, grant exclusive operating permits, and/or develop a pediatric emergency medical and critical care subsystem shall provide specific subsystem plans. The information required and specific format are specified in the guidelines provided in Appendices 2-4.

  1. Trauma Care System Plan

    The trauma plan will incorporate the existing planning guidelines which have been provided in Appendix 2.

  2. AB 3153 Compliance (implementation of Section 1797.224, H&SC)

    The exclusive operation permits will be granted in accordance with the guidelines provided in Appendix 3.

  3. Pediatric Subsystem Plan

    The pediatric subsystem plan will incorporate the planning guidelines which are provided in Appendix 4.

    The following table lists the format and time frame for updating each of the six sections of the local EMS plan.

LOCAL EMS PLAN and ANNUAL UPDATES

CONTENT and FORMAT

SECTION
FORMAT

FIVE-YEARPLAN*

ANNUAL UPDATE
1. Executive Summary
Description of Changes
Narrative
Narrative
x
x

x
2. Assessment of System Table 1
Narrative/Data (in prescribed format)
x

x
x

x
(as needed)
3. System Resources & Operations Tables 2-7
x
x
(as needed)
4. Resource Directories Tables 8-11b
x
x
(as needed)
5. Description of Plan
Development Process
Narrative
x
 
6. Annex Narrative & data
(in prescribed format)
x
x
(as needed)

*If any area of the Plan deviates significantly from the Five-Year Plan, the changes must be submitted as part of the annual update.

3. ANNUAL WORKPLAN FORMAT AND CONTENTS

The annual update will consist of the following three sections:

SECTION 1: Summary of Changes

SECTION 2: Updates of Specific Information

The information provided in Sections 3, and 4 of the EMS plan are to be updated annually. This should be provided on the appropriate forms (Tables 2 to 11b). The EMS Authority will seek to have a computer reporting format available in the future.

SECTION 3: Progress from Previous Year

This section should describe changes in the EMS system and progress toward the objectives identified in the Plan. Changes and updates to Section 2 of the EMS Plan should be included in this section. Include updates to Table 1.

  1. Major Changes: Provide a narrative description of any major changes which have occurred in the system since the long-range plan was adopted. Major changes would include changes such as changing providers, designating new centers, changing key personnel, etc.
  2. Specific Objectives: Assess the progress made in meeting the objectives which were identified in the previous year's workplan.
  3. Objectives: Identify the objectives from the long-range plan on which the agency plans to work during the current year.
  4. Timeline/Actions: Provide a specific description of the agency's plan, including time frames, to implement the above objectives.

4. DATA/SYSTEM EVALUATION

The Emergency Medical Services Authority (EMSA) believes that with technological advances and dwindling resources meaningful prehospital data collection by EMS agencies is a prerequisite for cost-effective and reliable EMS system analysis. It is difficult for EMS to compete in the funding arena or to truly validate system needs without the purposeful collection and analysis of data. In addition, federal funding agencies are emphasizing statewide data collection and linkage projects which require the development of standardized and compatible local data systems.

A uniform core data set is key to the aggregation of data at the state level, for prehospital research, and to the performance of a statewide EMS system. The EMSA realizes that standardized statewide data collection is a long-term proposal. The document, Emergency Medical Services Data System Standards, November 1993, EMSA #161, will provide initial guidance. Prehospital data collection using the standardized core data is promoted via the EMS Systems Guidelines as a required activity. The EMSA will continue to support local data efforts by providing technical assistance and by making data collection efforts a special funding priority.

To comply with data reporting requirements to the EMSA, follow the standards and format set forth in the Data System Standards EMSA #161. If you would like a copy of the Data System Standards, you may contact the EMSA.

Below is the time frame for submitting data:

EMS Data Standards (H&SC 1797.254) June 1

for 1st quarter (Jan., Feb., March)
September 1 for 2nd quarter
December 1 for 3rd quarter
March 1 for 4th quarter

Defibrillation Data (CCR 100064) March 1
EMT-I and Public Safety for previous calendar year

Trauma System Costs (H&SC 1798.164) January 1
for previous fiscal year

EMS Fund Report (H&SC 1797.98b) January 1
for previous fiscal year

Poison Control Centers (H&SC 1798.180) March 1
for previous calendar year

TABLES

NOTE: THESE TABLES ARE TO BE INCLUDED IN THE EMS PLAN AND UPDATED EACH YEAR AS NECESSARY IN THE ANNUAL WORKPLAN.

TABLE 1: Summary of System Status

Place an "x" in the appropriate boxes for each standard. Complete a System Assessment form (Attachment 1) for each standard. For those items from Table 1 that are followed by an asterisk, describe on the Assessment form how resources and/or services are coordinated with other EMS agencies in meeting the standards. Table 1 and the System Assessment form are to be reported by agency.

The last two columns of Table 1 refer to the time frame for meeting the objective. Put an "x" in the "Short-range Plan" column if the objective will be met within a year. Put an "x" in the "Long-range Plan" column if the objective will take longer than a year to complete. If the minimum or recommended standard is currently met no "x" is required in either column.

A. SYSTEM ORGANIZATION AND MANAGEMENT

Does not currently meet standard Meets minimum standard Meets recommended guidelines Short-range
plan
Long-range plan
Agency Administration:  
1.01 LEMSA Structure      
1.02 LEMSA Mission      
1.03 Public Input      
1.04 Medical Director      
Planning Activities:  
1.05 System Plan      
1.06 Annual Plan Update      
1.07 Trauma Planning*      
1.08 ALS Planning*      
1.09 Inventory of Resources      
1.10 Special Populations      
1.11 System Participants      
Regulatory Activities:  
1.12 Review & Monitoring      
1.13 Coordination      
1.14 Policy & Procedures Manual      
1.15 Compliance w/ Policies      
System Finances:  
1.16 Funding Mechanism      
1.17 Medical Direction*      
1.18 QA / QI      
1.19 Policies, Procedures, Protocols      
1.20 DNR Policy      
1.21 Determination of Death      
1.22 Reporting of Abuse      
1.23 Interfacility Transfer      
Enhanced Level: Advanced Life Support:  
1.24 ALS Systems      
1.25 On-Line Medical Direction      
Enhanced Level: Trauma Care System:   
1.26Trauma System Plan      
Enhanced Level: Pediatric Emergency Medical and Critical Care System:   
1.27 Pediatric System Plan      
Enhanced Level: Exclusive Operating Areas:  
1.28EOA Plan      

* * * * * * *

B. STAFFING / TRAINING

Does not currently meet standard Meets minimum standard Meets recommended guidelines Short-range plan Long-range plan
Local EMS Agency:  
2.01 Assessment of Needs      
2.02Approval of Training      
2.03Personnel      
Dispatchers:  
2.04 Dispatch Training      
First Responders (non-transporting):  
2.05 First Responder Training      
2.06 Response      
2.07 Medical Control      
Transporting Personnel:     
2.08 EMT-I Training      
Hospital:  
2.09 CPR Training      
2.10 Advanced Life Support      
Enhanced Level: Advanced Life Support:  
2.11 Accreditation Process      
2.12 Early Defibrillation      
2.13 Base Hospital Personnel      

* * * * * * *

C. COMMUNICATIONS

Does not currently meet standard Meets minimum standard Meets recommended guidelines Short-range plan Long-range plan
Communications Equipment:
3.01 Communication Plan*
3.02 Radios
3.03 Interfacility Transfer*
3.04 Dispatch Center
3.05 Hospitals
3.06 MCI/Disasters
Public Access:
3.07 9-1-1 Planning/ Coordination
3.08 9-1-1 Public Education
Resource Management:
3.09 Dispatch Triage
3.10 Integrated Dispatch

* * * * * * *

D. RESPONSE / TRANSPORTATION

Does not currently meet standard Meets minimum standard Meets recommended guidelines Short-range plan Long-range plan
Universal Level:
4.01 Service Area Boundaries*
4.02 Monitoring
4.03 Classifying Medical Requests
4.04 Prescheduled Responses
4.05 Response Time Standards*
4.06 Staffing
4.07 First Responder Agencies
4.08 Medical & Rescue Aircraft*
4.09 Air Dispatch Center
4.10 Aircraft Availability*
4.11 Specialty Vehicles*
4.12 Disaster Response
4.13 Intercounty Response*
4.14 Incident Command System
4.15 MCI Plans
Enhanced Level: Advanced Life Support:
4.16 ALS Staffing
4.17 ALS Equipment
4.18 Compliance
Enhanced Level: Exclusive Operating Permits
4.19 Transportation Plan
4.20 "Grandfathering"
4.21 Compliance
4.22 Evaluation

* * * * * * *

E. FACILITIES / CRITICAL CARE

Does not currently meet standard Meets minimum standard Meets recommended guidelines Short-range plan Long-range plan
Universal Level:
5.01 Assessment of Capabilities
5.02 Triage & Transfer Protocols*
5.03 Transfer Guidelines*
5.04 Specialty Care Facilities*
5.05 Mass Casualty Management
5.06 Hospital Evacuation*
Enhanced Level: Advanced Life Support:
5.07 Base Hospital Designation*
Enhanced Level: Trauma Care System:
5.08 Trauma System Design
5.09 Public Input
Enhanced Level: Pediatric Emergency Medical and Critical Care System:
5.10 Pediatric System Design
5.11 Emergency Departments
5.12 Public Input
Enhanced Level: Other Speciality Care Systems:
5.13 Speciality System Design
5.14 Public Input

* * * * * * *

F. DATA COLLECTION / SYSTEM EVALUATION
Does not currently meet standard Meets minimum standard Meets recommended guidelines Short-range plan Long-range plan
Universal Level:
6.01 QA/QI Program
6.02 Prehospital Records
6.03 Prehospital Care Audits
6.04 Medical Dispatch
6.05 Data Management System*
6.06 System Design Evaluation
6.07 Provider Participation
6.08 Reporting
Enhanced Level: Advanced Life Support:
6.09 ALS Audit
Enhanced Level: Trauma Care System:
6.10 Trauma System Evaluation
6.11 Trauma Center Data

* * * * * * *

G. PUBLIC INFORMATION AND EDUCATION
Does not currently meet standard Meets minimum standard Meets recommended guidelines Short-range plan Long-range plan
Universal Level:
7.01 Public Information Materials
7.02 Injury Control
7.03 Disaster Preparedness
7.04 First Aid & CPR Training

* * * * * * *

H. DISASTER MEDICAL RESPONSE
Does not currently meet standard Meets minimum standard Meets recommended guidelines Short-range plan Long-range plan
Universal Level:
8.01 Disaster Medical Planning*
8.02 Response Plans
8.03 HazMat Training
8.04 Incident Command System
8.05 Distribution of Casualties*
8.06 Needs Assessment
8.07 Disaster Communications*
8.08 Inventory of Resources
8.09 DMAT Teams
8.10 Mutual Aid Agreements*
8.11 CCP Designation*
8.12 Establishment of CCPs
8.13 Disaster Medical Training
8.14 Hospital Plans
8.15 Interhospital Communications
8.16 Prehospital Agency Plans
Enhanced Level: Advanced Life Support:
8.17 ALS Policies
Enhanced Level: Specialty Care Systems:
8.18 Specialty Center Roles
Enhanced Level: Exclusive Operating Areas/Ambulance Regulations:
8.19 Waiving Exclusivity

* * * * * * *

* * * * * * *

TABLE 2: SYSTEM RESOURCES AND OPERATIONS

System Organization and Management

EMS System: ______________________________________________

Reporting Year: ____________________________

NOTE: Number (1) below is to be completed for each county. The balance of Table 2 refers to each agency.

1. Percentage of population served by each level of care by county:

(Identify for the maximum level of service offered; the total of a, b, and c should equal 100%.)

County:

a. Basic Life Support (BLS) % b. Limited Advanced Life Support (LALS) %

c. Advanced Life Support (ALS) %

2. Type of agency

a - Public Health Department

b - County Health Services Agency

c - Other (non-health) County Department

d - Joint Powers Agency

e - Private Non-profit Entity

f - Other: ______________________________________

3. The person responsible for day-to-day activities of EMS agency reports to

a - Public Health Officer

b - Health Services Agency Director/Administrator

c - Board of Directors

d - Other: ______________________________________

4. Indicate the non-required functions which are performed by the agency

Implementation of exclusive operating areas (ambulance franchising)

Designation of trauma centers/trauma care system planning

Designation/approval of pediatric facilities

Designation of other critical care centers

Development of transfer agreements

Enforcement of local ambulance ordinance

Enforcement of ambulance service contracts

Operation of ambulance service

Continuing education

Personnel training

Operation of oversight of EMS dispatch center

Non-medical disaster planning

Administration of critical incident stress debriefing (CISD) team

Administration of disaster medical assistance team (DMAT)

Administration of EMS Fund [Senate Bill (SB) 12/612]

Other:

Other:

Other:

5. EMS agency budget for FY ______

A. EXPENSES

Salaries and benefits

(all but contract personnel) $

Contract Services

(e.g. medical director)

Operations (e.g. copying, postage, facilities)

Travel

Fixed assets

Indirect expenses (overhead)

Ambulance subsidy

EMS Fund payments to physicians/hospital

Dispatch center operations (non-staff)

Training program operations

Other: ______________________________

Other: ______________________________

Other: ______________________________

TOTAL EXPENSES $

B. SOURCES OF REVENUE

Special project grant(s) [from EMSA]

Preventive Health and Health Services (PHHS) Block Grant $

Office of Traffic Safety (OTS)

State general fund

County general fund

Other local tax funds (e.g., EMS district)

County contracts (e.g. multi-county agencies)

Certification fees

Training program approval fees

Training program tuition/Average daily attendance funds (ADA)

Job Training Partnership ACT (JTPA) funds/other payments

Base hospital application fees

Base hospital designation fees

Trauma center application fees

Trauma center designation fees

Pediatric facility approval fees

Pediatric facility designation fees

Other critical care center application fees

Type:

Other critical care center designation fees

Type:

Ambulance service/vehicle fees

Contributions

EMS Fund (SB 12/612)

Other grants:

Other fees:

Other (specify):

TOTAL REVENUE $

TOTAL REVENUE SHOULD EQUAL TOTAL EXPENSES.

IF THEY DON'T, PLEASE EXPLAIN BELOW.

6. Fee structure for FY

_________ We do not charge any fees

_________ Our fee structure is:

First responder certification $

EMS dispatcher certification

EMT-I certification

EMT-I recertification

EMT-defibrillation certification

EMT-defibrillation recertification

EMT-II certification

EMT-II recertification

EMT-P accreditation

Mobile Intensive Care Nurse/

Authorized Registered Nurse (MICN/ARN)

certification

MICN/ARN recertification

EMT-I training program approval

EMT-II training program approval

EMT-P training program approval

MICN/ARN training program approval

Base hospital application

Base hospital designation

Trauma center application

Trauma center designation

Pediatric facility approval

Pediatric facility designation

Other critical care center application

Type:

Other critical care center designation

Type:

Ambulance service license $

Ambulance vehicle permits

Other: ______________________________

Other: ______________________________

Other: ______________________________

7. Complete the table on the following two pages for the EMS agency staff for the fiscal

year of _______.

EMS System: Reporting Year:
CATEGORY
ACTUAL TITLE

FTE

POSITIONS

(EMS ONLY)
TOP SALARY

BY

HOURLY

EQUIVALENT
BENEFITS

(% of

Salary)
COMMENTS
EMS Admin./Coord./Dir.
Asst. Admin./Admin. Asst./Admin. Mgr.
ALS Coord./Field Coord./Trng Coord.
Program Coord./Field Liaison (Non-clinical)
Trauma Coord.
Med. Director
Other MD/Med. Consult./Trng. Med. Dir.
Disaster Med. Planner

Include an organizational chart of the local EMS agency and a county organizational chart(s) indicating how the

LEMSA fits within the county/multi-county structure.

Revision #1 [2/16/95]
CATEGORY
ACTUAL TITLE

FTE

POSITIONS

(EMS ONLY)
TOP SALARY

BY

HOURLY

EQUIVALENT
BENEFITS

(% of

Salary)
COMMENTS
Dispatch Supervisor
Data Evaluator/ Analyst
QA/QI Coordinator
Public Info. & Ed. Coord.
Ex. Secretary
Other Clerical
Data Entry Clerk
Other

Include an organizational chart of the local EMS agency and a county organizational chart(s) indicating how the

LEMSA fits within the county/multi-county structure.

TABLE 3: SYSTEM RESOURCES AND OPERATIONS -- Personnel/Training Revision #3 [2/16/95]

EMS System:

Reporting Year:

NOTE: Table 3 is to be reported by agency.
EMT - Is EMT - IIs EMT - Ps MICN EMS Dispatchers
Total certified
Number newly certified this year
Number recertified this year
Total number of accredited personnel on July 1 of the reporting year
Number of certification reviews resulting in:
a) formal investigations
b) probation
c) suspensions
d) revocations
e) denials
f) denials of renewal
g) no action taken

1. Number of EMS dispatchers trained to EMSA standards: ______

2. Early defibrillation:

a) Number of EMT-I (defib) certified ______

b) Number of public safety (defib) certified (non-EMT-I) ______

3. Do you have a first responder training program? yes no

Revision #1 [2/16/95]

TABLE 4: SYSTEM RESOURCES AND OPERATIONS -- Communications

EMS System:

County:

Reporting Year:

Note: Table 4 is to be answered for each county.

1. Number of primary Public Service Answering Points (PSAP)

2. Number of secondary PSAPs

3. Number of dispatch centers directly dispatching ambulances

4. Number of designated dispatch centers for EMS Aircraft

5. Do you have an operational area disaster communication system? yes ____ no ____

a. Radio primary frequency ___________________________

b. Other methods ___________________________________

c. Can all medical response units communicate on the same disaster communications system?

yes ____ no ____

d. Do you participate in OASIS? yes ____ no ____

e. Do you have a plan to utilize RACES as a back-up communication system?

yes ____ no ____

1) Within the operational area? yes ____ no ____

2) Between the operational area and the region and/or state? yes ____ no ____

Revision #1 [2/16/95]

TABLE 5: SYSTEM RESOURCES AND OPERATIONS

Response/Transportation

EMS System:

Reporting Year:

Note: Table 5 is to be reported by agency.

TRANSPORTING AGENCIES

1. Number of exclusive operating areas

2. Percentage of population covered by Exclusive Operating Areas (EOA) %

3. Total number responses

a) Number of emergency responses (Code 2: expedient, Code 3: lights and siren)

b) Number non-emergency responses (Code 1: normal)

4. Total number of transports

a) Number of emergency transports (Code 2: expedient, Code 3: lights and siren)

b) Number of non-emergency transports (Code 1: normal)

Early Defibrillation Providers

5. Number of public safety defibrillation providers

a) Automated

b) Manual

6. Number of EMT-Defibrillation providers

a) Automated

b) Manual

Air Ambulance Services

7. Total number of responses

a) Number of emergency responses

b) Number of non-emergency responses

8. Total number of transports

a) Number of emergency (scene) responses

b) Number of non-emergency responses

TABLE 5: SYSTEM RESOURCES AND OPERATIONS -- Response/Transportation (cont'd.) Revision #1 [2/16/95]

SYSTEM STANDARD RESPONSE TIMES (90TH PERCENTILE)

Enter the response times in the appropriate boxes.
METRO/URBAN
SUBURBAN/RURAL
WILDERNESS
SYSTEMWIDE
1. BLS and CPR capable first responder.
2. Early defibrillation responder.
3. Advanced life support responder.
4. Transport Ambulance.

Revision #1 [2/16/95]

TABLE 6: SYSTEM RESOURCES AND OPERATIONS

Facilities/Critical Care

EMS System:

Reporting Year:

NOTE: Table 6 is to be reported by agency.

Trauma

Trauma patients:

a) Number of patients meeting trauma triage criteria

b) Number of major trauma victims transported directly to a trauma

center by ambulance

c) Number of major trauma patients transferred to a trauma center

d) Number of patients meeting triage criteria who weren't treated

at a trauma center

Emergency Departments

Total number of emergency departments

a) Number of referral emergency services

b) Number of standby emergency services

c) Number of basic emergency services

d) Number of comprehensive emergency services

Receiving Hospitals

1. Number of receiving hospitals with written agreements

2. Number of base hospitals with written agreements

TABLE 7: SYSTEM RESOURCES AND OPERATIONS -- Disaster Medical

EMS System:

County:

Reporting Year:

NOTE: Table 7 is to be answered for each county.

SYSTEM RESOURCES

1. Casualty Collections Points (CCP)

a. Where are your CCPs located?

b. How are they staffed?

c. Do you have a supply system for supporting them for 72 hours? yes ____ no____

2. CISD

Do you have a CISD provider with 24 hour capability? yes ____ no____

3. Medical Response Team

a. Do you have any team medical response capability? yes ____ no ____

b. For each team, are they incorporated into your local

response plan? yes ____ no ____

c. Are they available for statewide response? yes ____ no ____

d. Are they part of a formal out-of-state response system? yes ____ no ____

4. Hazardous Materials

a. Do you have any HazMat trained medical response teams? yes ____ no ____

b. At what HazMat level are they trained?

c. Do you have the ability to do decontamination in an

emergency room? yes ____ no ____

d. Do you have the ability to do decontamination in the field? yes ____ no ____

OPERATIONS

1. Are you using a Standardized Emergency Management System (SEMS)

that incorporates a form of Incident Command System (ICS) structure? yes ____ no ____

2. What is the maximum number of local jurisdiction EOCs you will need to

interact with in a disaster? __________

Revision #1 [2/16/95]

3. Have you tested your MCI Plan this year in a:

a. real event? yes ____ no ____

b. exercise? yes ____ no ____

4. List all counties with which you have a written medical mutual aid agreement.

5. Do you have formal agreements with hospitals in your operational area to

participate in disaster planning and response? yes ____ no ____

6. Do you have a formal agreements with community clinics in your operational

areas to participate in disaster planning and response? yes ____ no ____

7. Are you part of a multi-county EMS system for disaster response? yes ____ no ____

8. If your agency is not in the Health Department, do you have a plan

to coordinate public health and environmental health issues with

the Health Departent? yes ____ no ____

TABLE 8: RESOURCES DIRECTORY -- Providers

EMS System: County: Reporting Year:

NOTE: Make copies to add pages as needed. Complete information for each provider by county.

Name, address & telephone: Primary Contact:
Written Contract:

yes

no

Service: Ground

Air

Water

Transport

Non-Transport

Air classification:

auxilary rescue

air ambulance

ALS rescue

BLS rescue

If Air:

Rotary

Fixed Wing

Number of personnel providing services:

______ PS ______ PS-Defib

______ BLS ______ EMT-D

______ LALS ______ ALS

Ownership:

Public

Private

Medical Director:

yes

no

If public: Fire

Law

Other explain:_____________

If public: city;

county; state; fire district;

Federal

System available 24 hours?

yes

no

Number of ambulances: _________
Name, address & telephone: Primary Contact:
Written Contract:

yes

no

Service: Ground

Air

Water

Transport

Non-Transport

Air classification:

auxilary rescue

air ambulance

ALS rescue

BLS rescue

If Air:

Rotary

Fixed Wing

Number of personnel providing services:

______ PS ______ PS-Defib

______ BLS ______ EMT-D

______ LALS ______ ALS

Ownership:

Public

Private

Medical Director:

yes

no

If public: Fire

Law

Other explain:_____________

If public: city;

county; state; fire district;

Federal

System available 24 hours?

yes

no

Number of ambulances: _________

TABLE 9: RESOURCES DIRECTORY -- Approved Training Programs Revision #1 [2/16/95]

EMS System: County:Reporting Year:

NOTE: Table 9 is to be completed by county. Make copies to add pages as needed.
Training Institution Name Contact Person telephone no.
Address

Student Eligibility: * Cost of Program

Basic __________

Refresher __________

**Program Level:

Number of students completing training per year:

Initial training:

Refresher:

Cont. Education

Expiration Date:

Number of courses:

Initial training:

Refresher:

Cont. Education:

Training Institution Name Contact Person telephone no.
Address
Student Eligibility: * Cost of Program

Basic __________

Refresher __________

**Program Level:

Number of students completing training per year:

Initial training:

Refresher:

Cont. Education

Expiration Date:

Number of courses:

Initial training:

Refresher:

Cont. Education:

* Open to general public or restricted to certain personnel only.

** Indicate whether EMT-I, EMT-II, EMT-P, or MICN; if there is a training program that offers more than one level complete all information for each level.

TABLE 10: RESOURCES DIRECTORY -- Facilities Revision #1 [2/16/95]

EMS System: County: Reporting Year:

NOTE: Make copies to add pages as needed. Complete information for each facility by county.
Name, address & telephone: Primary Contact:

Written Contract yes

no

Referral emergency service

Standby emergency service

Basic emergency service

Comprehensive emergency service

Base Hospital: yes

no

Pediatric Critical Care Center:*

yes

no

EDAP:** yes

no

PICU:*** yes

no

Burn Center: yes

no

Trauma Center: yes

no

If Trauma Center

what Level:****

Name, address & telephone: Primary Contact:

Written Contract yes

no

Referral emergency service

Standby emergency service

Basic emergency service

Comprehensive emergency service

Base Hospital: yes

no

Pediatric Critical Care Center:*

yes

no

EDAP:** yes

no

PICU:*** yes

no

Burn Center: yes

no

Trauma Center: yes

no

If Trauma Center

what Level:****

* Meets EMSA Pediatric Critical Care Center (PCCC) Standards.

** Meets EMSA Emergency Departments Approved for Pediatrics (EDAP) Standards.

*** Meets California Children Services (CCS) Pediatric Intensive Care Unit (PICU) Standards.

**** Levels I, II, III and Pediatric.

TABLE 11: RESOURCES DIRECTORY -- Dispatch Agency Revision #2 [9/14/95]

EMS System: County: Reporting Year:

NOTE: Make copies to add pages as needed. Complete information for each provider by county.
Name, address & telephone: Primary Contact:

Written Contract:

yes

no

Medical Director:

yes

no

Day-to-day

Disaster

Number of Personnel providing services:

_______ EMD Training _______ EMT-D _______ ALS

_______ BLS _______ LALS _______ Other

Ownership:

Public

Private

If public: Fire

Law

Other explain:_____________

If public: city; county; state; fire district; Federal
Name, address & telephone: Primary Contact:

Written Contract:

yes

no

Medical Director:

yes

no

Day-to-day

Disaster

Number of Personnel providing services:

_______ EMD Training _______ EMT-D _______ ALS

_______ BLS _______ LALS _______ Other

Ownership:

Public

Private

If public: Fire

Law

Other explain:_____________

If public: city; county; state; fire district; Federal

APPENDICES

APPENDIX 1: System Assessment Form

APPENDIX 2: Trauma Planning Guidelines

APPENDIX 3: Exclusive Operating Area Guidelines

APPENDIX 4: Pediatric Subsystem Planning Guidelines

APPENDIX 1: System Assessment Form

An example of a completed System Assessment form follows this page.

STANDARD:

(THE STANDARDS FROM THE EMS SYSTEM STANDARDS AND GUIDELINES ARE AVAILABLE ON DISK.)

CURRENT STATUS:

COORDINATION WITH OTHER EMS AGENCIES:

NEED(S):

OBJECTIVE:

TIME FRAME FOR MEETING OBJECTIVE:

Short-range Plan (one year or less)

Long-range Plan (more than one year)

SYSTEM ASSESSMENT (example)

STANDARD

2.xx Public safety telephone operators shall have emergency medical orientation and all medical dispatch personnel shall receive emergency medical dispatch training.

Public safety telephone operators should have emergency medical orientation and all medical dispatch personnel should be trained and certified in accordance with the EMS Authority's Emergency Medical Dispatch Guidelines.

CURRENT STATUS:

No local program exists for training of telecommunications personnel, other than on-the-job training provided by employers.

The County EMS Dispatch Center interrogates reporting parties and uses dispatch triage, but does not provide pre-arrival instructions.

COORDINATION WITH OTHER EMS AGENCIES:

Not applicable for this standard.

NEED(S):

A pre-service training program for EMS dispatchers.

OBJECTIVE:

OBJECTIVE 2-1:

The LEMSA, in conjunction with the Community College should develop and present an EMS Dispatch course meeting the standards of the U.S. Department of Transportation.

TIME FRAME FOR MEETING OBJECTIVE:

Short-range Plan (one year or less)

Long-range Plan (more than one year)

APPENDIX 2: Trauma Planning Guidelines

Trauma Plan Development Guidelines

April 1987

EMSA #151

If you need a copy contact the EMS Authority.

APPENDIX 3: Exclusive Operating Area Guidelines

EMSA #141

under revision

If you need a copy of the existing EMSA #141 dated July 1985, contact the EMS Authority.

APPENDIX 4: Pediatric Subsystem Planning Guidelines

EMSA #181

Under development

The pediatric planning guidelines will be mailed under separate cover when they become available.


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